InterviewReady AU Privacy Policy
At InterviewReady AU, located at Level 10, 123 Pitt Street, Sydney NSW 2000, Australia, and operating
under ABN 12 345 678 901, we are committed to protecting your privacy. This Privacy Policy outlines how
we collect, use, disclose, and safeguard your personal information when you visit our website, use our
services, or interact with us in any way. We adhere to the Australian Privacy Principles (APPs) as set
out in the Privacy Act 1988 (Cth).
1. Information We Collect
We collect various types of information to provide and improve our services. The types of information we
collect include:
- Personal Information: This includes your name, email address, phone number, postal
address, and any other information you provide when you register for our courses, subscribe to our
newsletter, or contact us.
- Payment Information: When you purchase our courses, we collect payment information
such as credit card details or other financial information. This information is processed securely
by our payment gateway providers. InterviewReady AU does not store credit card details on its
servers.
- Usage Data: We automatically collect information about your use of our website and
services, including your IP address, browser type, operating system, referring URLs, pages visited,
and the dates and times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies
to collect information about your browsing behavior. This helps us personalize your experience,
analyze trends, and administer our website.
- Communication Data: We retain records of your communications with us, including
emails, chat logs, and phone calls, to provide customer support and improve our services.
2. How We Use Your Information
We use your information for the following purposes:
- Providing and Improving Services: To provide you with access to our courses,
personalize your learning experience, and improve the quality of our services.
- Processing Payments: To process your payments and manage your subscriptions.
- Communicating with You: To respond to your inquiries, provide customer support, and
send you updates, newsletters, and promotional materials. You can opt-out of receiving promotional
emails at any time.
- Analyzing Usage: To analyze how our website and services are used, identify trends,
and optimize our offerings.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Marketing and Advertising: To provide targeted advertising and marketing materials
that we believe may be of interest to you.
3. Disclosure of Your Information
We may disclose your information to the following third parties:
- Service Providers: We share information with third-party service providers who
assist us in providing our services, such as payment processors, hosting providers, and email
marketing platforms. These service providers are contractually obligated to protect your information
and use it only for the purposes we specify.
- Business Partners: We may share information with our business partners to offer
joint products or services, or to conduct joint marketing activities.
- Legal Authorities: We may disclose information to legal authorities if required by
law or legal process, or if we believe it is necessary to protect our rights, property, or safety,
or the rights, property, or safety of others.
- Affiliates and Subsidiaries: We may share information with our affiliates and
subsidiaries for internal business purposes.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a
portion of our assets, your information may be transferred to the acquiring entity.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure.
These measures include:
- Encryption: We use encryption to protect sensitive information, such as payment
details, during transmission.
- Secure Storage: We store your information on secure servers and implement access
controls to limit who can access it.
- Regular Audits: We conduct regular security audits to identify and address
potential vulnerabilities.
- Employee Training: We train our employees on data security best practices and
ensure they understand their responsibilities in protecting your information.
- Data Minimization: We only collect and retain the information that is necessary for
the purposes outlined in this Privacy Policy.
Despite our best efforts, no data security measures are completely foolproof. If you have reason to
believe that your information has been compromised, please contact us immediately.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your
personal information.
- Deletion: You have the right to request that we delete your personal information,
subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal
information for certain purposes, such as direct marketing.
- Restriction: You have the right to request that we restrict the processing of your
personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a
structured, commonly used, and machine-readable format, and to transmit it to another controller.
- Withdrawal of Consent: If we are processing your personal information based on your
consent, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us using the contact information provided below. We may require
you to verify your identity before processing your request.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior.
Cookies are small text files that are stored on your device when you visit a website. We use cookies for
the following purposes:
- Essential Cookies: These cookies are necessary for the operation of our website and
services. They enable you to navigate our website and use its features.
- Performance Cookies: These cookies collect information about how you use our
website, such as which pages you visit and how long you spend on each page. This information helps
us improve the performance of our website.
- Functionality Cookies: These cookies allow us to remember your preferences, such as
your language and location. This helps us personalize your experience.
- Advertising Cookies: These cookies are used to deliver targeted advertising and
marketing materials that we believe may be of interest to you.
You can control cookies through your browser settings. Most browsers allow you to block or delete
cookies. However, please note that blocking or deleting cookies may affect the functionality of our
website.
7. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of
residence. These countries may have data protection laws that are different from the laws of your
country. We will take appropriate measures to ensure that your personal information is protected in
accordance with this Privacy Policy and applicable data protection laws.
8. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in
this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer
need your personal information, we will securely delete or anonymize it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update
the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy
Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us
at:
Privacy Officer
InterviewReady AU
Level 10, 123 Pitt Street
Sydney NSW 2000,
Australia
Phone: (02) 9123 4567
Email: privacy@interviewready.com.au
We will respond to your inquiry as soon as possible.
Last Updated: October 26, 2023