Accessibility Statement for InterviewShine AU

InterviewShine AU is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and applying the relevant accessibility standards to ensure we provide equal access to information.

Our Commitment to Accessibility

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user-friendly for everyone.

Measures to Support Accessibility

InterviewShine AU takes the following measures to ensure accessibility of our website:

• Include accessibility as part of our mission statement.
• Include accessibility throughout our design and development processes.
• Employ formal accessibility quality assurance methods.
• Provide continual accessibility training for our staff.

Accessibility Features

Our website incorporates several features to enhance accessibility:

• Alternative Text: All images and non-text content have alternative text descriptions, enabling screen readers to convey the content effectively.
• Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse to access all content and functionality.
• Color Contrast: We have carefully selected color combinations that provide sufficient contrast for users with visual impairments, ensuring readability.
• Consistent Structure: We use clear and consistent headings, lists, and other structural elements to facilitate navigation and understanding.
• Form Accessibility: All form elements are properly labeled and accessible to screen readers, making it easy to fill out forms.
• Resizable Text: Users can easily resize the text on our website using browser settings, allowing for comfortable reading.

Assistive Technologies

We have tested our website with a variety of assistive technologies, including:

• Screen Readers: NVDA, JAWS, and VoiceOver.
• Keyboard Navigation: Tested across multiple browsers.
• Magnification Software: ZoomText.

Specific Accessibility Efforts

Here are some specific actions we've taken to improve accessibility:

• Ensured all form fields have properly associated labels using the <label> tag.
• Provided skip navigation links to bypass repetitive content.
• Used ARIA roles and attributes to enhance the accessibility of dynamic content.
• Conducted regular accessibility audits using automated tools and manual testing.
• Revised content to use simpler language and avoid jargon.

Known Limitations

Despite our best efforts to ensure accessibility of InterviewShine AU, there may be some limitations. Below is a description of known limitations and potential solutions.

Known Accessibility Limitations

Issue	Description	Potential Solution	Status
PDF Documents	Some older PDF documents may not be fully accessible.	We are working to convert these documents to accessible HTML or create accessible PDF versions.	In Progress
Video Captions	Some video content may lack accurate captions.	We are adding captions to all video content to ensure accessibility for users who are deaf or hard of hearing.	Ongoing
Third-Party Content	Some third-party content integrated into our site may not be fully accessible.	We are working with third-party vendors to improve the accessibility of their content.	Investigating

Feedback

We welcome your feedback on the accessibility of InterviewShine AU. Please let us know if you encounter accessibility barriers on our website.

You can contact us at:

• Email: accessibility@interviewshine.com.au
• Phone: (03) 8765 4321
• Postal Address: Accessibility Team, InterviewShine AU, Level 5, 456 Queen Street, Melbourne VIC 3000, Australia

We try to respond to feedback within 5 business days.

Formal Complaints

If you have a formal accessibility complaint, please submit it in writing to the postal address above. We will investigate the complaint and provide a response within 21 business days.

Enforcement Procedure

If you are not satisfied with our response, you have the right to lodge a complaint with the Australian Human Rights Commission.

Assessment Approach

InterviewShine AU assessed the accessibility of this website by the following approaches:

• Self-evaluation: The website was self-evaluated by InterviewShine AU using automated accessibility testing tools and manual testing techniques.
• External evaluation: Periodically, external accessibility experts are engaged to perform thorough accessibility audits.

Ongoing Efforts

Accessibility is an ongoing effort. InterviewShine AU is committed to regularly reviewing and improving the accessibility of our website to ensure it meets the needs of all users. We will continue to monitor the site for accessibility issues and make necessary improvements.

Accessibility Policy Updates

This accessibility statement will be reviewed and updated regularly, at least annually, to reflect our ongoing commitment to accessibility.

Policy Author: Dr. Eleanor Vance, Head of Accessibility, InterviewShine AU

Last Updated: October 26, 2024